Question 1

How much does it cost?

Accepted Answer

Registration is a flat per-participant fee paid once by the team captain at sign-up.

Question 2

I have an access code from a partner site — how do I use it?

Accepted Answer

When you register, choose 'I have an access code' instead of paying. Enter the code from the third-party site and your whole team is in, no card required.

Question 3

What's included?

Accepted Answer

A guided city tour with curated stops, photo challenges, trivia, hints, badges, and a national leaderboard spot when you finish.

Question 4

What's NOT included?

Accepted Answer

Any entry or admission fees into events, parking fees, or food and beverages.

Question 5

Do all team members pay?

Accepted Answer

No. The captain pays once for the whole team upfront. Teammates join with the invite code you'll get after checkout — no extra charge.

Question 6

Is there a time limit?

Accepted Answer

It's lazy by design. Take all day if you want. Your finish time factors into your laziness score — slower can actually be smarter.

Question 7

What if my team can't finish?

Accepted Answer

No refunds on partial events, but you can pause and pick up later. Reach out if something serious comes up.

Question 8

Can I get a refund?

Accepted Answer

We offer refunds within 24 hours of registration if you haven't started your tour. After that, all sales are final.

Question 9

Is my payment secure?

Accepted Answer

Yes. Payments are processed by Stripe — we never see or store your card details.

Question 10

How do I become an access-code partner?

Accepted Answer

Email us through the contact info on our site and we'll get you set up with a partner code system for your audience.

Frequently asked questions